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Community Based Support Coach - Erwin & Cameron Areas

Posted: 01/04/2021


    • High school or equivalent (Required)

    • NC Driver's License (Required)

    • US work authorization (Required)

Full Job Description

This part-time position will work in the Erwin and Cameron - Harnett County Areas.

Position Summary: Responsible for implementing and coordinating job development and vocational training for the client(s) preparing to enter employment and maintain employment. Provides individualized continuous long-term follow-up supports to assist clients in developing and maintaining community integration skills to strengthen vocational skills and maintain competitive employment.

Essential Functions: Matches client with jobs related to their desired career goal and assists with pre-employment screenings to include community-based assessments, documents results of the assessment and submits reports, maintains open communication with referring agency, clients, parents, employers, and other representatives to review client progress toward job placement and maintenance. Provide one-on-one training and job coaching to clients placed on job settings to acclimate clients to the work environment. Provides support services outlined by Vocational Rehabilitation, NC Innovations, B3 Supported Employment, and other applicable policies and procedures. Conducts follow-up employment checks with the employer, client, and family to support client after job placement to ensure employment success, maintains documentation of service delivery, and communicates with involved parties. Schedules participation in transitional experiences and explores available support services. Assists with the supervision and training of clients through the use of vocational and non-vocational activities. Instructs, counsels, and supervises according to the established curriculum. Maintains documentation of service delivery and communicates with involved parties. Attends staffing and plan development meetings to promote the use of self-directed advocacy tools, teaching and supporting individuals to ask for services that meet individual needs and understand components of individual plans. Provides education, self-advocacy, and employment skills training and resources to the client(s) and aids in linking to supportive services and promotion of employment. Plans and coordinates wellness, self-advocacy, transportation, employment, social skills training, and/or support groups and teaches strategies and self-management strategies for use in employment and/or daily living. Maintains current documentation of required qualifications and certifications for employment as outlined by service guidelines. Provides information to assist with coordination of services with other professionals, guardians, family members, and employers as allowed by confidentiality guidelines. Completes documentation on employment, individual and group-related activities, progress and reports, employer feedback, etc. and submits to immediate supervisor. Performs community-based employment checks with clients, families, and employers to ensure employment success and mastery of self-advocacy skills.

Non-Essential Functions: Performs other work-related duties as required.

Knowledge, Skills, and Abilities: Ability to recognize and use effective instruction methods and available resources, to communicate clearly and persuasively in a positive manner in oral and written form, to be perceptive of client needs, computer proficient, ability to liaison with referring agencies such as Vocational Rehabilitation, MCO, Department of Social Services and other local and state resources, extensive knowledge of job market and employment opportunities available in the community, knowledge of behavior management and functional limitations associated with limitations to employment, ability to plan, evaluate and review work habits of clients placed in employment for efficiency and effectiveness of services delivered, to maintain effective working relationships with staff, employers and business representatives, to work with limited supervision.

Education & Experience:

Required: High school and two years of experience working with persons with barriers to employment.

Preferred: Associate Degree and two years of experience working with persons with barriers to employment.

Occupational Demands: Work is performed in community and facility settings with or without accommodations. The employee must be able to physically perform a variety of jobs ranging from office work to manual labor requiring frequent bending stooping kneeling and lifting up to 50 pounds. Work conditions may be inside or outside in inclement weather with a high degree of noise level and frequent distractions. Work hours are flexible requiring evening and night hours. Demonstrates the ability to work cohesively with individuals that have barriers. Requires dealing with individuals with inappropriate behaviors and/or physical aggression. Ability to separate pressures of work and home.

Job Type: Part-time

Pay: $0.00 per hour


  • High school or equivalent (Required)


  • working with persons w/barriers to employment: 2 years (Required)


  • NC Driver's License (Required)

Work Location:

  • On the road

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

Position Type: Part time

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